Privacy Policy

Last updated: 1 November 2026

Clay Of Gods respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit clayofgods.com or contact us through the website.

1. Who We Are

For the purposes of applicable data protection legislation, the website operator and data controller is:

Clay Of Gods
Barouxi 49, Peristeri, Athens, Greece
Email: info@clayofgods.com

2. Personal Data We Collect

Depending on how you use the website, we may process the following information:

Contact Form

When you contact us through the website, we may collect:

  • your name;
  • email address;
  • telephone number, if provided;
  • subject of your enquiry;
  • the content of your message;
  • technical information necessary to submit and protect the form.

We use this information only to receive, manage and respond to your enquiry.

Technical and Security Data

When you access the website, our hosting provider and website systems may automatically process technical information such as:

  • IP address;
  • browser and device information;
  • date and time of access;
  • pages requested;
  • server and security logs.

This information is used for website operation, troubleshooting, security, prevention of abuse and protection against unauthorised access.

Website Statistics

Where Google Analytics or similar statistical services are enabled through Google Site Kit, statistical data may be collected in order to understand how visitors use the website and to improve its performance and content.

Where consent is legally required, statistics technologies are activated only after you provide the relevant consent through our cookie banner.

Google Maps

Our Contact page may display Google Maps in order to help visitors locate us. Loading Google Maps may result in technical information, including your IP address, being transmitted to Google.

Where required, Google Maps is loaded only after the appropriate consent has been provided.

WooCommerce Catalogue

The website currently uses WooCommerce primarily to display our product catalogue and product variations. Online purchasing is not currently enabled through the website.

If online ordering is activated in the future, this Privacy Policy will be updated before processing customer order and payment information.

3. Why We Process Your Data

We process personal data for the following purposes and legal bases:

Responding to enquiries — to take steps at your request before entering into a possible business relationship and, where appropriate, for our legitimate interest in communicating with customers and interested parties.

Website operation and security — our legitimate interest in maintaining a secure, reliable and properly functioning website.

Website statistics — your consent, where consent is required.

Third-party content such as Google Maps — your consent where required.

Compliance with legal obligations — where processing is necessary to comply with applicable law.

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Cookies and Similar Technologies

The website uses cookies and similar technologies for essential website functions and, where enabled, statistics or third-party services.

Essential or functional cookies may be used where necessary for the operation of the website. Non-essential cookies and technologies are used only in accordance with your consent where consent is required.

You can accept, reject or change your preferences through the website’s cookie consent mechanism.

For detailed information about the cookies and services used by this website, please refer to our separate Cookie Policy.

5. Who May Receive Your Data

Personal data may be processed by service providers that support the operation of the website, including, where applicable:

  • our website and email hosting provider;
  • WordPress and WooCommerce infrastructure;
  • our SMTP/email delivery service;
  • Google services such as Analytics, Site Kit or Maps;
  • technical, security and website maintenance providers.

These providers process personal data only to the extent necessary to provide their services and are subject to applicable contractual and data protection obligations.

We do not sell personal data to third parties.

6. International Data Transfers

Some technology providers, including Google and other international service providers, may process information outside the European Economic Area.

Where such transfers take place, we rely on the safeguards required by applicable data protection legislation, such as adequacy decisions, Standard Contractual Clauses or other legally recognised transfer mechanisms.

7. How Long We Keep Personal Data

We retain personal data only for as long as necessary for the purpose for which it was collected.

As a general rule:

  • contact enquiries and related correspondence may be retained for up to 24 months after the last communication, unless a longer period is necessary for an ongoing business relationship, dispute or legal requirement;
  • technical and security logs are retained only for the period reasonably necessary for security, troubleshooting and administration;
  • consent records are retained for as long as reasonably necessary to demonstrate and manage your consent choices;
  • information that must be retained under legal, accounting or tax obligations may be kept for the period required by applicable law.

When information is no longer required, it is deleted, anonymised or securely disposed of.

8. Your Data Protection Rights

Subject to the conditions set out in applicable law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • withdraw consent at any time where processing is based on consent;
  • receive certain personal data in a portable format;
  • lodge a complaint with a competent supervisory authority.

To exercise your rights, contact us at:

info@clayofgods.com

We may need to verify your identity before fulfilling a request.

9. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) or another competent supervisory authority in the European Union.

We encourage you to contact us first so that we can try to resolve your concern directly.

10. Security

We use appropriate organisational and technical measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Automated Decision-Making

We do not use personal data collected through this website for automated decision-making or profiling that produces legal or similarly significant effects.

12. Third-Party Websites

The website may contain links to third-party websites or social media services. We are not responsible for the privacy practices or content of external websites.

Visitors should review the privacy policies of those services before providing personal information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website functionality or legal obligations change.

The latest version will always be published on this page together with the date of the most recent update.

14. Contact

For questions concerning this Privacy Policy or the processing of your personal data, please contact:

Clay Of Gods
Barouxi 49, Peristeri, Athens, Greece
info@clayofgods.com